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Bloomreach

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Limitless personalization. Limitless shopping experiences. Limitless ways to reach your goals.

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Content Management (CMS), CDP, Search & Merchandising
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Integration

Developed by: Bloomreach Support

Support Email: support@bloomreach.com

About Bloomreach

The World’s #1 Commerce Experience Cloud

Powerful content, customer engagement, and product discovery offerings to achieve true personalization and drive unparalleled business growth.

Most of today’s customer journeys are disconnected, preventing business growth...Whether it’s a marketer struggling to understand customers...Websites that display irrelevant content...or site search that’s disconnected from rich product data and customer preferences...or site search that’s disconnected from rich product data and customer preferences...

These gaps all result in customers who take their business elsewhere, no matter how hard commerce teams try to retain them.

Connect the dots

We connect the experience by putting essential commerce functionalities under the same roof, helping teams focus on one goal: delighting the customer

The Bloomreach Commerce Experience Cloud features three key products

Engagement

Realize the true magic of customer data through the delivery of engaging, consistent, and tailor-made experiences across all digital touchpoints.

Discovery

Quickly match your customer to the perfect product with AI-powered site search, SEO, recommendations, and product merchandising.

Content

Capture more revenue and achieve real personalization with an API-first, headless content platform flexible enough to power any front end.

So you can deliver real-time, scalable personalization. Delighting your customers and driving a lifetime of brand loyalty. Bloomreach is dreaming and building the next wave of commerce. 

Thanks to this solution, we have significantly reduced the load on our customer service office in terms of the number of email and telephone inquiries regarding product availability dates. At the same time, our customers received clear communication informing them about the possibility of purchasing their dream KitchenAid products.
Bartosz Konwicki, Manager, Direct Sales at Vivamix

Media

Puma
Ahold elhaizeD
Staples
Bosch
HD Supply
G-Star Raw

Use cases

  • Vivamix Uses Bloomreach Engagement To Let Customers Know Products Are Back in Stock

    One way to ensure that customers receive accurate, verified, and personalized information about the products they are waiting for? Automatic availability notifications with the help of Bloomreach Engagement. These automated notifications alert customers who were given an out of stock notification that the product they were looking for is now back in stock and can be purchased.

  • Jenson USA Sees +8.5% RPV With Bloomreach Engagement and Discovery

    The team at Jenson had recently re-escalated its focus on personalization. The popular online retailer wanted to move away from manual data analyses and unscalable personalization, while increasing its conversion rates. They also wanted to concentrate on the differences between customer segments, which consisted of various types of bikers, e.g. mountain bikers and road bikers. At the time, Jenson was unable to provide a personalized search experience based on these customer segments.

  • Albertsons Wins With Personalization and Bloomreach Discovery

    The challenge for Albertsons was to think beyond speed and convenience. The company wants to inspire their customers on what to cook for dinner, offer them multiple ways to shop, and serve up personalized, relevant content wherever possible. Albertsons is also looking to meet the demand as increasingly more people are shifting their grocery shopping online.

  • HD Supply Increases Search Revenue With Bloomreach Discovery

    he HD Supply e-commerce team analyzed its channel available and how its customers interacted with them. It realized that buyers wanted to be able to make a purchase quickly and reliably. HD Supply had to be able to facilitate its customers finding the right products fast and ensure that they could order them efficiently and go about their everyday business. HD Supply set out to make its buying experience a more optimal one, specifically looking to improve its add-to-cart feature.

  • Revolution Beauty Creates Interconnected Experiences With Bloomreach Engagement and Yotpo

    With such a wide-reaching audience with unique wants and needs, connecting with shoppers on a personal level and retaining their business was a top priority for Revolution Beauty — especially their most loyal customers. Their loyalty program, Rev Rewards, was launched in 2020 using our valued partner Yotpo and is instrumental in retaining and engaging their most high-value audience.

  • Bensons for Beds Increases E-Commerce Sales 41% YoY With Bloomreach Engagement

    After changing leadership during the COVID-19 pandemic, Bensons for Beds shifted focus to invest more in digital to match its in-store offers. The company wanted to learn how to use its digital propositions to not only just support in-person shopping, but also use its collected customer data to construct personalized journeys for customers that would build brand loyalty. Bensons for Beds is redefining the role of digital in its business and is using a customer data platform.